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Frequently Asked Questions

  • What should I do if I experience issues with my PC?
    Contact our support team immediately. We’ll help you troubleshoot the issue and provide solutions, including repairs or replacements if necessary.
  • Do you offer a refund or return policy?
    We accept returns for defects covered under warranty. Due to the custom nature of our builds, refunds are limited to specific cases. Please review our return policy for details.
  • What is Dan’s Dope Builds?
    Dan’s Dope Builds is a custom gaming PC company that specializes in building high-performance computers tailored to your specific needs, preferences, and budget.
  • How does the custom PC building process work?
    Our process is simple: Fill out a questionnaire detailing your preferences (games, budget, performance goals). We’ll provide a tailored recommendation and quote. Once approved, we’ll build and ship your custom PC.
  • Why should I choose Dan’s Dope Builds over pre-built PCs?
    We focus on providing a fully customized experience, ensuring that you get the best performance, quality components, and value for your money. No compromises, just your dream PC.
  • How much does a custom gaming PC cost?
    Prices vary depending on the components and complexity of your build. We offer options for budgets ranging from entry-level to high-end.
  • Do you offer financing or payment plans?
    Yes, we offer flexible payment options. Contact us to discuss financing plans that work for you.
  • Is there a fee for the building service?
    Our build fee is included in the final price and depends on the complexity of the build. This fee covers assembly, testing, and quality assurance.
  • Can I choose the specific parts for my build?
    Absolutely! You can choose every component, or let us recommend the best options based on your needs. Send an email to info@dansdopebuilds.com to get started.
  • Can I choose the specific parts for my build?
    Absolutely! You can choose every component, or let us recommend the best options based on your needs. Send an email to info@dansdopebuilds.com to get started.
  • Do you offer RGB lighting or other aesthetic features?
    Yes, we offer RGB lighting, custom cases, cable management, and other aesthetic options to match your style.
  • Can you build a PC for streaming or content creation?
    Yes, we specialize in creating PCs for gaming, streaming, video editing, and other high-performance needs.
  • Do you build PCs for specific games or gaming genres?
    Yes, we can optimize your build for specific games like Fortnite, Call of Duty, or AAA titles, ensuring smooth performance at your desired settings.
  • How long does it take to build and deliver a PC?
    Our typical build time is 7-14 business days after receiving your payment and component selections. Shipping times may vary based on your location.
  • Do you ship internationally?
    Yes, we offer international shipping. Additional fees and delivery times may apply.
  • What kind of warranty do you offer?
    We provide a warranty for all our builds, which covers labor and manufacturer warranties on components. Specific terms will be detailed in your purchase agreement.
  • Do you provide tech support after purchase?
    Yes, we offer free technical support for the first 30 days after purchase. Extended support plans are also available.
  • Will my custom PC be VR-ready?
    If VR compatibility is one of your goals, we’ll ensure your build meets or exceeds VR specifications.
  • Can I upgrade my PC in the future?
    Absolutely! We build PCs with future upgrades in mind. Let us know if you’d like upgrade recommendations.
  • Will you overclock my CPU/GPU?
    We offer overclocking services upon request. We’ll ensure it’s done safely for optimal performance.
  • Do you install the operating system and drivers?
    Yes, we’ll install and optimize your operating system, essential drivers, and provide updates to ensure your PC is ready to go out of the box.
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